The taxi industry in Poland is very fragmented and highly competitive. In the whole country there are over 1,600 companies providing passenger transport services. The number of cabs is estimated at over fifty thousand. Taxis in Poland have traditionally been dominated by cash payments. At the same time the Polish market of electronic payments continues to grow: the number of payment cards, electronic transactions and value of these transactions is regularly increasing. Poles like contactless payments more and more every year and expect to be able to pay this way in all places where they can use a card, including a cab.
TAXI360 was designed to develop the area of electronic payments in taxis. To gain an advantage over the payment solutions for the cabs already offered on the market, TAXI360 combines comprehensive electronic payment acceptance with a system that helps manage fleet services.
TAXI360 includes a portable payment terminal VX 680 Contactless, TAXI360 customer cards, TAXI360 electronic vouchers and administrative portal.
The VX 680 allows drivers to accept electronic payments made by credit and debit cards - including contactless cards, by phones via NFC and mobile payment applications installed on smartphones and tablets, such as PeoPay. The terminal also accepts TAXI360 customer cards and TAXI360 electronic vouchers.
TAXI360 customer cards are available as a non-cash card settled after the end of the month based on the VAT invoice or in the form of a prepaid card. Cards can be protected with individual PIN numbers.
TAXI360 electronic vouchers include an eight-digit code generated in the administration portal, which should be entered in the payment terminal to make cashless payment for the journey. It is a convenient solution if you need a non-cash settlement of incidental business trips, for example for employees without the TAXI360 customer card or for business guests, requiring transport to the airport.
The administration portal is an online reporting system for companies cooperating with taxi corporations in the field of business trips for their employees and guests. The portal includes information on all non-cash transactions performed by employees within TAXI360 payment system. The system enables convenient monitoring of costs and allows to manage TAXI360 customer cards and vouchers, for example to set limits on the cards, lock and unlock cards or generate vouchers and reports.
Taxi associations and corporations that wish to join the TAXI360 sign an agreement with Verifone. As part of the installation of Verifone terminals, the company provides training for drivers. Taxi drivers also receive instructional materials (manuals for terminal and payment application) and information (stickers, and other materials to be placed inside and outside the cab). Verifone also provides services including remote management of software updates and helpline / technical support for drivers and beneficiaries of TAXI360 customer cards.
Drivers using the TAXI360 system can now offer passengers freedom of choice regarding payment. Taxi360 corporations and associations have noted constant growth of electronic payments. Currently, every month tens of thousands of cars transactions take place and over 60% of these are contactless. Accepting electronic payments is still not a standard among Polish taxi corporations, so the TAXI360 system can easily build a competitive advantage and gain more passengers for those that use it. Drivers appreciate as well the convenience and functionality of the TAXI360 administrative portal.
In the 17 months since the launch of the TAXI360 system in Poland, more than 2,300 taxis throughout the country have joined.