Verifone Legal

Thirty years ago, Verifone introduced the first check verification and credit authorization device ever utilized by merchants in a commercial setting. Since then, Verifone has grown to become a global leader in secure electronic payment solutions. From the beginning, we have been guided by our commitment to ethics in how our employees interact with each other and how we treat our customers, suppliers and partners.

Verifone maintains a strict code of business conduct and ethics - a set of legal and ethical principles that strive to maintain the highest ethical standards wherever Verifone operates. Verifone's commitment to its code of ethics starts at the top: directors, executives, employees and consultants are all responsible for being familiar with the code and abiding by it. The code also covers subsidiaries and affiliates of Verifone. We understand that ethical behavior is an individual responsibility and no code can capture every possible ethical or legal situation, which is why we insist that sound judgment and discretion also be exercised.

We need and encourage all of our employees, customers, suppliers and partners to work with us in upholding the principles in our code. If you have any concerns about questionable or inappropriate behavior, please do not hesitate to report it so we can work to resolve the issue immediately. Verifone has established a compliance line, a simple and effective way to express concerns regarding any potentially unethical situation involving Verifone.

Compliance Line

Verifone has established a Compliance Line, a simple, effective way to express concerns regarding any potentially unethical situation involving Verifone.
View the Complete Compliance Line Details

Standard Terms and Conditions

View our Standard Product Terms and Conditions

Verifone Privacy Policy

This document was last updated December 4, 2014.

VeriFone Systems, Inc., along with our affiliates and subsidiaries, (collectively, “Verifone”) respect your concerns about privacy and value the relationship we have with you. This Privacy Policy describes the types of personal information we collect about you, how we use the information, with whom we share it, and the choices available regarding our use of the information. We also describe the measures we take to protect the security of the information and how to contact us about our privacy practices.

This Privacy Policy applies to personal information collected through our websites (collectively, the “Sites”) and apps and through our offerings, transactions or dealings with you where we refer to our Privacy Policy (such as through our customer support process). 

Information We Obtain and How We Use It

We may obtain certain personal information (such as your name and contact details) when you choose to provide them through our Sites or apps or in connection with your purchase of or registration for Verifone offerings or other Verifone programs where we may have interactions with you. The types of information we may obtain include: 

  • Name
  • Address
  • E-mail address
  • Login user name and/or password
  • Mobile phone number (provided, use of text messages to such mobile phone number will seek be preceded by our request for your consent)
  • Payment card number
  • Your geographic location based on your use of our apps
  • Payment device-related data, such as device ID or type

We use your information for purposes of processing your purchase of or registration for Verifone offerings or other Verifone programs.  This may include our use of your information to supply products or services and/or carry out the terms of our agreements with you.  We may use information you provide to us in an aggregated manner.  This means that your information is combined with information of other individuals to create group data without identification of any individual customer or individual customer information.  We use this aggregated data to evaluate and improve our offerings.

At times Verifone may conduct online surveys to better understand the needs and profile of its visitors. When Verifone conducts a survey, we will try to let you know how the information will be used at the time of collection.

We may also use personal information to operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing, billing reconciliation and collection activities and other internal functions) and to perform data analysis and other analyses and processing (including market and consumer research, trend analysis, financial analysis, anonymization, encryption and tokenization of personal information).

We may also use the information provided by you to protect against fraud and other unlawful activity, claims and other liabilities and to comply with applicable legal requirements.

When you download our apps through an app platform, information you submit in connection with your download is collected by the platform operator, who does not share that data with us. 

In addition, you can visit the Sites without telling us who you are or revealing any information about yourself, including personal information. Verifone's web servers collect the domain names, and not the e-mail addresses, of visitors. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. Verifone may use this information to measure the content of its Web site and improve its use.

Our website uses a technology called cookies to track overall site use and to provide you with custom information about Verifone's products or services. A cookie is a tiny element of data that a website can send to your browser, which may then be stored on your hard drive so Verifone can recognize you upon your return. You may set your browser to notify you when you receive a cookie.  You can also use your browser settings to delete existing cookies and to manage your preference for use of cookies.  Cookies may also be required in certain areas of our website, for example, to authenticate a registered user.

We may use third party web analytics services on this Site, such as those of Google Analytics.  The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Site.  The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the Site.  To learn more about Google Analytics and how to opt out, please visit www.google.com/analytics/learn/privacy.html.

We may also use your information in other ways for which we provide specific notice at the time of collection.

Our Sites are not designed to respond to “do not track” signals received from browsers.

Information We Share

We do not sell or otherwise disclose personal information we obtain about you, except as may otherwise be described in this Privacy Policy or if you give us your specific permission to do so.  Where warranted by an offering or transaction, we may disclose the information you provide us as appropriate to enable to participation in the offering or transaction.  We also may share personal information with service providers who perform services on our behalf in connection with such offerings or transactions.  We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or (iv) in connection with an investigation of suspected or actual fraudulent or illegal activity.  We may transfer or share information about you to other Verifone entities in other countries.  We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation). 

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Your Choices

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you.  To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified in the How to Contact Us section of this Privacy Policy.

Links to Other Websites

Verifone's website may contain links to third-party sites. Verifone is not responsible for the content or the privacy practices employed by other sites.

Updates To Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices.  We will indicate at the top of the Privacy Policy when it was most recently updated.

Access and Correction

To the extent provided by the law of your jurisdiction, you may (i) have the right to access certain personal information we maintain about you and obtain a copy of that information, (ii) update or correct inaccuracies in that information, (iii) object to our use of your personal information, and (iv) block or delete your personal information from our database.  To exercise these rights, please contact us as indicated in the How To Contact Us section of this Privacy Policy.  To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information.  If you are resident in the EU, a charge may be applicable before we provide a copy to you of any of your personal information that we maintain.

Data Transfers and Verifone Safe Harbor Certification

We may transfer the personal information we collect about you to countries other than the country in which the information originally was collected.  Those countries may not have the same data protection laws as the country in which you initially provided the information.  When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy.  If you are located in the European Union (“EU”) or Switzerland, we will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries outside of the EU or Switzerland. 

Verifone is certified under the U.S.-E.U./Swiss Safe Harbor privacy framework regarding the collection, storage use, transfer and other processing of personal information transferred from the EU or Switzerland to the U.S. Verifone's Safe Harbor Certification covers offline and human resources data, but not data submitted through its Sites, as further explained in Verifone's General EEA Safe Harbor Notice.

How To Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

VeriFone Systems, Inc.
Attn: Legal Department
2099 Gateway Place, Suite 600
San Jose, CA 95110-1093
Fax: +1.408.232.7841

Or

By e-mail at: privacy@verifone.com

Country-Specific Supplements to VeriFone Privacy Policy

Mexico:  Aviso de Privacidad Integral 

Legal Notice

© 2014, All rights reserved. Verifone, the Verifone logo, MX, NURIT, Omni, PAYware, Point, Point Pay, Secura, SoftPay, Tranz, Verix, VeriShield, Vx, VeriCentre and Xplorer are either trademarks or registered trademarks of Verifone in the United States and/or other countries. The absence of a product or service name or logo from this list does not constitute a waiver of Verifone's trademark or other intellectual property rights concerning that name or logo. All other trademarks or brand names are the properties of their respective holders. All features and specifications about Verifone products and services are subject to change without notice.