Global | Change

Verifone Legal

Thirty years ago, Verifone introduced the first check verification and credit authorization device ever utilized by merchants in a commercial setting. Since then, Verifone has grown to become a global leader in secure electronic payment solutions. From the beginning, we have been guided by our commitment to ethics in how our employees interact with each other and how we treat our customers, suppliers and partners.

Code of Business Conduct

Verifone maintains a strict code of business conduct and ethics - a set of legal and ethical principles that strive to maintain the highest ethical standards wherever Verifone operates. Verifone's commitment to its code of ethics starts at the top: directors, executives, employees and consultants are all responsible for being familiar with the code and abiding by it. The code also covers subsidiaries and affiliates of Verifone. We understand that ethical behavior is an individual responsibility and no code can capture every possible ethical or legal situation, which is why we insist that sound judgment and discretion also be exercised.

Compliance Line

Verifone expects all of our employees, customers, suppliers and partners to work with us in upholding these ethical principles.  If you have any concerns about questionable or inappropriate behavior or conduct, we encourage you to report it so we can work to review and resolve the issue. To facilitate communication, we established a Compliance Line - a simple and effective way to express concerns regarding any potentially unethical situation involving Verifone.

Standard Terms and Conditions

View our Standard Product Terms and Conditions

Privacy Policy

Effective September 12, 2016 

VeriFone Systems, Inc., along with our affiliates and subsidiaries (“Verifone”) collects and uses personal information from visitors of our websites, mobile sites and apps in accordance with the following Privacy Policy.  This Privacy Policy does not apply to any information that we collect offline or through websites, mobile sites or apps that do not link to this Privacy Policy. 

Information We Collect

We obtain certain personal information when you choose to provide it through our sites or apps. The types of information we may ask you to provide include: 

• Name
• Address
• E-mail address
• Login user name and/or password
• Mobile phone number
• Payment card number
• Your geographic location based on your use of our apps
• Payment device-related data, such as device ID or type

If you choose to participate in one of our online surveys, which we conduct to better understand the needs of our customers, we may request additional categories of personal information for you provide.

In addition to personal information that you choose to provide, our web servers collect the domain names of all visitors.

How We Use the Information

We use your information for purposes of processing your purchase of or registration for our offerings or other programs.  This may include our use of your information to supply products or services and/or carry out the terms of our agreements with you.  We may use your information in an aggregated manner.  This means that your information is combined with information of other individuals to create group data without identification of any individual customer or individual customer information.  We use this aggregated data to evaluate and improve our offerings.

We also use your information to operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing, billing reconciliation and collection activities and other internal functions) and to perform data analysis and other analyses and processing (including market and consumer research, trend analysis, financial analysis, anonymization, encryption and tokenization of personal information).

We also use your information to protect against fraud and other unlawful activity, claims and other liabilities and to comply with applicable legal requirements. 

When you download our apps through an app platform, information you submit in connection with your download is collected by the platform operator, who does not share that information with us.

We may also use your information in other ways for which we provide specific notice at the time of collection.

Cookies 

Our sites use a technology called cookies to track overall site use and to provide you with custom information about our products or services. A cookie is a tiny element of data that a website can send to your browser, which may then be stored on your hard drive so we can recognize you upon your return. You may set your browser to notify you when you receive a cookie.  You can also use your browser settings to delete existing cookies and to manage your preference for use of cookies.  Cookies may also be required in certain areas of our website, for example, to authenticate a registered user.

We may use third party web analytics services on our sites, such as those of Google Analytics.  The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use a site.  The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the sites.  To learn more about Google Analytics and how to opt out, please visit www.google.com/analytics/learn/privacy.html.

Our sites are not designed to respond to “do not track” signals received from browsers.

Information We Share

Where warranted by an offering or transaction, we will disclose your information as appropriate to enable your participation in the offering or transaction.  We will also share your information with service providers who perform services on our behalf in connection with such offerings or transactions.  We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or (iv) in connection with an investigation of suspected or actual fraudulent or illegal activity.  We may transfer or share information about you to our affiliates in other countries.  We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation). 

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.  Because submissions of information over the Internet are never entirely secure, we cannot guarantee the security of information you submit via the Internet and such submissions are made at your own risk.

Your Rights and Choices

To the extent provided by the law of your jurisdiction, you may (i) have the right to access certain personal information we maintain about you and obtain a copy of that information, (ii) update or correct inaccuracies in that information, (iii) object to our use of your personal information, and (iv) block or delete your personal information from our database.  To exercise these rights, please contact us as [link to communication preference portal or similar site where users can submit privacy related requests].  To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information.    If you do not want us to collect and process your personal information, you should not visit our sites.

Links to Other Websites

Our sites may contain links to third-party sites. We are not responsible for the content or the privacy practices employed by other sites.

Information Storage and International Transfers 

We and our service providers process and store your personal information on servers around the world, including in the United States.

Changes and Contact

We may update this Privacy Policy periodically and without prior notice to you to reflect changes in our personal information practices.

If you have any questions about this Privacy Policy, please contact us at:

VeriFone Systems, Inc.
Attn: Legal Department
88 West Plumeria Drive
San Jose, CA 95134
Fax: +1.408.232.7841

Or

By e-mail at: privacy@verifone.com

Country-Specific Supplements to VeriFone Privacy Policy

Mexico:  Aviso de Privacidad Integral 

Legal Notice

© 2016, All rights reserved. Verifone, the Verifone logo, MX, NURIT, Omni, PAYware, Point, Point Pay, Secura, SoftPay, Tranz, Verix, VeriShield, Vx, VeriCentre and Xplorer are either trademarks or registered trademarks of Verifone in the United States and/or other countries. The absence of a product or service name or logo from this list does not constitute a waiver of Verifone's trademark or other intellectual property rights concerning that name or logo. All other trademarks or brand names are the properties of their respective holders. All features and specifications about Verifone products and services are subject to change without notice.